FAQs

Useful information FAQs

Frequently Asked Questions

- How to get here

3 car parks located near to the museum are available for use 7 days per week:  

The Luigi Chinetti Car Park: offering access to all tourist vehicles

The Circuit Car Park: reserved for buses and disabled vehicles

The Museum Car Park: offering access to all vehicles.  

During sporting events, the large amounts of people on the Le Mans circuits make access to the 24 Hours of Le Mans museum more difficult than during normal times. To visit the museum under the most comfortable conditions, we advise our visitors to park where indicated and follow the signs to access the museum.

During sporting events on the circuit, an access pass for the event is essential to access the circuit visit.

- Animals

Within the 24 Hours of Le Mans museum, pets are not allowed. There are several kennels available near the circuit, to look after your pets during your visit.

Within the circuit, pets are allowed if kept on a lead. However, they are forbidden within the buildings. For everyone’s comfort, the Automobile Club de l’Ouest requests all visitors to behave responsibly and respectfully.

- Safety

For your security, there is only pedestrian access to the circuits, except in the case of those with a disability whose access can be arranged by our security teams. Access to the track infrastructure is forbidden to visitors.

The 24 Hours of Le Mans circuit is improving visitor safety on an ongoing basis, within the framework of France’s national security alert system. Be proactive in everyone’s safety, don’t hesitate to contact our security teams if you see any suspicious behaviour or object.

When you enter our infrastructures, you agree to following the rules, available for consultation here

 

- First Aid

The site is equipped with a security station, with a member of staff to provide assistance, who can intervene and provide first aid

- Children

Minors must be accompanied by an adult.

Visits to the circuit and museum are possible in all weather conditions. When it is very hot, we ask that you protect yourself from the sun and ensure you drink enough water.

Access with a pushchair is possible both to the museum and the circuit. We do not offer a pushchair hire service

Families can benefit from a special rate during weekend guided visits, with the visit content being adapted for younger visitors by our guides. Find more information on the family rate here

- To maximise your visit

Our visits are offered in French, English and Spanish. Headsets with interpretation and audio-guides will soon be available.

The museum and the 24 Hours of Le Mans circuit are continually improving access for people with disabilities. Our teams are available to advise you and ensure your visit goes smoothly.

The museum is a site with “Tourisme et Handicap” (Tourism and Disability) award

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